Crash, crash, crash

Yes, the computer still goes crash :(

Turns out that the motherboard they sent me was defective. The technician replaced that (again) and the computer came back up very nicely. But...Dell didn't send a replacement LCD; they said it wasn't damaged enough. In a sense they are right, it was just etching on the screen from the spacebar.

Well, in the process of replacing the cracked top cover, the LCD was damaged. Now, the bottom 2/3 of the screen is intermittently gray and the thing locks up at random intervals. Of course, you can keep that from happening if you apply direct pressure to the bottom right side of the screen—real practical for typing. I was told I could use it on the docking station without a problem...that's why I have a laptop, right?

So, I was told that they would send out a new LCD. Of course, they said it was too late for an overnight for Friday. Would I mind it they came out Monday, forgetting that Monday was Labor Day. So, I went home last night expecting not to have a laptop for the long weekend, which is some ways is a blessing :)

This morning, unexpectedly, I got a phone call from a Dell service technician in South Bend. He said, "I have an LCD here that needs to be installed. I can be there in a little over an hour, would that be OK?" YOu can guess my response.

So, it looks like I will have a laptop for the weekend after all. Far more important, I will be able to access everything and actually get more work done.